Support

For help with Kindred Private, contact ACCENTUATE SOLUTIONS COMPANY LIMITED at contact@ascl-hk.com. Do not include passwords, government ID numbers, payment details, or sensitive private messages in support email.

Product

Kindred Private

Eligibility

Adults 18+ only

Access

Sign in with Apple or Google

Safety reports

Use in-app report and block controls for urgent user safety concerns. Reports are routed to a moderation queue for review.

Account deletion

You can delete your account in the app from Safety. Deletion anonymizes the account, revokes sessions, cancels pending invitations, closes conversations, and removes profile visibility. Uploaded photos are disabled in version 1. If you cannot access the app, email from the Apple or Google account used for Kindred Private and include the phrase Account deletion request. Some moderation, legal, safety, and fraud-prevention records may be retained where needed.

Version 1 media boundary

Uploaded photos, image messages, and original-photo reveal are disabled in version 1.

Privacy questions

Email support with the phrase Privacy request and include only the information needed to identify the account.